POSITION SUMMARY:

In order to meet the Appraisal Institute’s strategic goal to be the preferred membership choice by professionals engaged in real estate valuation services in the U.S. and selected international locations, it is imperative that the organization establish and sustain a global presence. The Director of International Relations spearheads these efforts. The Director of International Relations functions as a consultant to various program areas of the Appraisal Institute, including the International Relations Department, membership programs, product development, and sales and service areas. The Director pursues and coordinates international contacts for memberships and products and services. The Director devises strategies to meet market demand and grow loyalty that leads to opportunities in the international arena The Director participates in the launch of new products and the marketing of existing products with the objective of increasing market share for education, sales and products. The Director maintains relationships with government, corporate, association, and international clients.

The Director serves as the International Relations Committee Staff Liaison. Under the new governance system of the Appraisal Institute, committee roles and liaison relationships have been expanded to reflect the organization’s new strategic operations. Committee work must align with the organization’s strategic plan.

REPORTING STRUCTURE:

External Affairs

ESSENTIAL JOB DUTIES:

1. Review research to identify potential new international markets for education, publications, membership, sales, products and cooperative agreement opportunities.
2. Design international market entry strategies.
3. Initiate and implement strategies to create ongoing relationships with international clients.
4. Work with the External Relations Director to develop relationships with external government, corporate, and other association entities, in order to be able to translate local opportunities to international clients.
5. Develop relationships and partnerships with other organizations to collaborate on international programs.
6. Review market benchmarks and market share goals for education, and international membership.
7. Work with other departments on marketing and promotion of education products internationally.
8. Work with the National Education Programs Team to ensure successful presentation of education programs internationally.
9. Work with other departments to increase member satisfaction and retention rate, especially in international markets.
10. Assist in monitoring government actions for potential education and sales opportunities and develop relationships with government, corporate, and international clients leading to wider brand awareness for the Appraisal Institute.
11. Direct the use of member consultants for development projects funded by USAID, the World Bank and other development agencies.
12. Draft annual International Relations Committee plan including a timeline for committee tasks to be completed and scheduling meetings and conference calls to accomplish the work of the committee.
13. Identify potential ambassadors to various countries and international organizations.
14. Work with the Appraisal Institute leadership to ensure successful development of international relationships, travel and presentations. Assist leadership in development of position papers, articles, etc.
15. Draft Request for Proposals (RFPs) when necessary and work closely with and guide consultants when appropriate including interviewing or serve on interview work groups when hiring a consultant.
16. Work with the Marketing Department, oversee the composition of International Newsletters.
17. Work with the Publications Development Team to transcribe Appraisal Institute texts as appropriate. Working with the Legal Department, oversee contract negotiations.
18. Liaison relationship with multiple Departments and Teams in the organization:


a. Product Development Team (classroom and online)
b. Marketing Services Team
c. Education Services Delivery Team
d. Legal Department
e. Publications Team
f. Instructor Team
g. and others


19. Participate in the development and maintenance of an operating plan and budget for the Team. Has fiscal responsibility for this budget area.
20. Responds to queries and complaints (written and verbal).
21. Ability to travel and make presentations.

1. Draft the annual International Relations Committee Operating Plan that includes:


a. A timeline for committee tasks to be completed
b. A schedule of meetings and conference calls to accomplish the work of the committee
c. Create parallel Operating Plans for panels, project teams and work groups that report to the committee


2. Periodically review and revamp the International Relations Committee Charter.
3. Develop a relationship of trust and respect with the committee chair ensuring that the Chair understands how the Plan-Scan-Monitor-Adjust process works and understands the committee’s duties, responsibilities, charter and assignments from the Board.
4. Draft Request For Proposals (RFPs) when necessary and works closely with and guide consultants when appropriate including interviewing or serve on interview work groups when hiring a consultant.
5. Collectively share information among liaison colleagues, procure resources from other staff in other departments, conduct research/scan and present findings, and oversee the implementation (process & progress) of strategic plan and operating plan outcomes.

NON-ESSENTIAL JOB DUTIES:

None

PHYSICAL AND VISUAL ACTIVITIES:

Standing, walking, kneeling, crouching, carrying, reaching, handling, sitting, fingering, talking, hearing, visual acuity-near and far, field of vision, color vision.

PHYSICAL DEMANDS:

No significant demand associated with this job.

ENVIRONMENTAL/ATMOSPHERIC CONDITIONS:

Usual office environmental conditions.

JOB QUALIFICATION REQUIREMENTS:

Superior verbal and written communication skills.
Ability to quickly understand and adapt to cultural and business practices in other countries.

EXPERIENCE:

Minimum 5 years marketing and sales experience.

MACHINE, TOOLS, EQUIPMENT (OFFICE AND INDUSTRIAL), SOFTWARE:

MS Office
Internet
Power Point

LICENSES/CERTIFICATIONS:

None

OTHER:

Valid passport

To apply for this position, please submit cover letter, resume, and salary requirements to hreduc@appraisalinstitute.org or via fax at (312) 335-4118.