How to File a Complaint
Through referrals, the Appraisal Institute is able to monitor the work of its Members,
Candidates, Practicing Affiliates and Affiliates and ensure that if their
work violates Ethics or Standards rules, the appropriate educational or disciplinary
action will be imposed.
If a Member, Candidate, Practicing Affiliate or Affiliate is found to have
Appraisal Institute Code of Professional Ethics or
Standards of Professional Appraisal Practice, the he or she will be
counseled, admonished, censured, suspended, expelled, and/or given an opportunity
to take an educational course, depending on the seriousness and type of the violation.
Click here to learn more about the enforcement
If you have a problem with an appraisal report prepared by an Appraisal Institute
Member, Candidate or Practicing Affiliate you can submit the matter to
the Appraisal Institute Professional Practice Department for review.
Because the subject matter of referrals covers such a wide spectrum, the Appraisal
Institute has no standard referral form. Instead, we request that you provide us
with the following information, if available, to help us process your referral:
- Names and addresses of the appraiser and the client
- Location of and type
of property involved (if any)
- Date of and purpose of the appraisal, appraisal
review, appraisal consulting or real property consulting service or conduct
If testimony was involved, the jurisdictional court, the case number, and the date(s)
of the testimony
- A detailed explanation of the problem.
We also request that you provide us with a copy of the subject report and/or any
other documentation that will help us review your referral. If a copy of an appraisal,
appraisal review, appraisal consulting or real property consulting report is not
available we can request it from the appraiser.
For more efficient processing of your referral, please submit your documents
to our secure online site by clicking here.
You will be directed to the AI Box.net account to upload your documents for review
by the Professional Practice department.
Complaints may also be submitted via postal mail or email:
Attn: Professional Practice
200 W. Madison
Chicago, IL 60606
Because the Appraisal Institute peer review proceedings are confidential, you should
not expect to hear about the status or results of your referral, although
certain types of disciplinary actions are published.
If you have a problem with an appraiser who is not a Member, Candidate or Practicing
Affiliate of the Appraisal Institute you may want to contact your state's appraiser
regulatory agency to see if they have jurisdiction.
Click here to access a list of state regulatory
>> Return to the Ethics and Standards Table